Term and Conditions

Effective Date: 20/05/2024

Ponce Tree Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us when you contact us, request our services, or fill out forms on our website. This information may include your name, email address, phone number, address, and any other details you choose to provide.

Usage Data: We may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website. This information is used to help us improve our website and services.

2. Use of Your Information

We may use the information we collect from you in the following ways:

• To provide, operate, and maintain our services.
• To improve, personalize, and expand our website and services.
• To understand and analyze how you use our website.
• To develop new products, services, features, and functionality.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
• To process your transactions and manage your orders.
• To send you emails.
• To find and prevent fraud.

3. Sharing Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• For Legal Reasons: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and Update: You can review and change your personal information by logging into your account or contacting us directly.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Objection: You can object to the processing of your personal information in certain circumstances.
• Restriction: You can ask us to restrict the processing of your personal information in certain situations.

To exercise any of these rights, please contact us using the contact information provided above.

6. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new privacy policy on our website and updating the effective date at the top of this page.

7. Contact Us

If you have any questions or concerns about this privacy policy or our practices regarding your personal information, please contact us at:

Email: Info@poncetreeservices.com

Thank you for choosing Ponce Tree Services. We value your privacy and are committed to protecting your personal information.